What is BS-CLS?

The Bihar State Certificate in Language Skills is a certification (BS-CLS) program designed to assess and enhance language proficiency in various languages. The specific details can vary depending on the language(s) covered and the educational or governmental institution offering the certification.

This course offers communication and language skills that include:

• Speaking, Listening, Understanding, Reading and Writing in English and Hindi
• Vocabulary, Sentence construction, Grammar, Pronunciation, Quality of Communication (Fluency, Emphasis, Pace, Clarity, etc.), Voice (Intonation, Pitch, Modulation, etc.)
• Non Verbal Communication

Following are the modules in this course:

1. Self-Awareness and Self-Management
• Understanding self, Being sensitive towards self, others, society and nature. Being Assertive, Identifying strengths and weaknesses for raising personal competence
2. Interpersonal Skills
• Being sensitive towards others, Understanding others, Managing workplace relations and teams
3. Presentation Skills
• Presenting self, ideas and work with confidence and quality
4. Time management
• Schedules and plans, respecting value of time - self and others
5. Goal Setting and Decision Making
• Personal goal setting, Taking Initiative, Making appropriate decisions
6. Being Flexible
• Adapt to change & challenges with positive attitude
7. Workplace Ethics
• Responsible and ethical behaviour at workplace, Respecting diversity (cultural, gender)
8. Conflict Management
• Analyzing and resolving conflicts, Convincing, Compromising, Seeking cooperation and collaboration
9. Positive Health (Stress Management)
• Maintaining a balanced personal, professional and social life, Managing stress
10. Customer Relationship Management