What is BS-CSS?

The Bihar State Certificate in Soft Skills (BS-CSS) is a certification program designed to enhance and validate soft skills for individuals in Bihar, India. Soft skills are personal attributes that enable someone to interact effectively and harmoniously with other people. They are essential for professional and personal success and include skills such as communication, teamwork, problem-solving, and time management.

This Course offers Soft Skills and Life Skills required for:

• Being sensitive towards self, others and nature
• Understanding and managing self for raising personal competence
• Understanding others and maintaining sound interpersonal relations through responsible communication
• Achieving an enriched personal, professional and social life

Following are the modules in this course:

1. Self-Awareness and Self-Management
• Understanding self, Being sensitive towards self, others, society and nature. Being Assertive, Identifying strengths and weaknesses for raising personal competence
2. Interpersonal Skills
• Being sensitive towards others, Understanding others, Managing workplace relations and teams
3. Presentation Skills
• Presenting self, ideas and work with confidence and quality
4. Time management
• Schedules and plans, respecting value of time - self and others
5. Goal Setting and Decision Making
• Personal goal setting, Taking Initiative, Making appropriate decisions
6. Being Flexible
• Adapt to change & challenges with positive attitude
7. Workplace Ethics
• Responsible and ethical behaviour at workplace, Respecting diversity (cultural, gender)
8. Conflict Management
• Analyzing and resolving conflicts, Convincing, Compromising, Seeking cooperation and collaboration
9. Positive Health (Stress Management)
• Maintaining a balanced personal, professional and social life, Managing stress
10. Customer Relationship Management